I just sat through a staff meeting. The leader is a person I’m coaching. The team is filled with highly capable wonderful human beings. The staff meeting itself was, well, a little dry. I suppose most staff meetings are–at least occasionally.
What was interesting was this: the energy piqued whenever there was the potential for conflict. By conflict, I don’t mean a knock down drag out fight. Rather when ever the group was faced with a dilemma that required a resolution, the energy spiked.
There are a number of conclusions I could draw from this. Here’s one: conflict leads, at least can lead, to transformation. It’s when we are faced with ambiguity and uncertainty, that the potential for growth is high.
So, do you really want to "manage" conflict, or let it transform you?