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- So it begins, again
- check your breath (or better yet have someone check it for you)
- The iPhone is amazing, but….
- Why some decisions backfire
- Zen and the art of leadership
- The iPhone is amazing, but…(part two)
- New e-newsletter sent out
- If you’re a leader, proximity matters.
- Promixmity matters (part two)
- Sunday, July 15, 2007 at 05:19 PM
- If you’re a leader, promixmity matters (part three)
- Who (or What) is your threshold guardian?
- Man calls 911 to rescue him from police
- To gossip or not to gossip (in the workplace)
- When things go wrong, don’t make it excuses, make fans
- Beauty and Leadership
- When things go wrong, don’t make excuses, make fans (part two)
- Group think or Group discovery?
- Group think or Group Discovery (part two)
- Group think or Group Discovery (part three)
- Murdoch needs to keep the pieces of his Monopoly board distinct
- Nardelli,Chrysler, Home Depot and “What the Heck?”
- Hank Aaron’s words created the right frame for Bonds’ record
- Customer service oriented health care
- One decision after another and, “presto.”
- Inspiration from NPR and StoryCorps
- Friday, August 10, 2007 at 06:28 PM
- A customer service “oops”
- If China were a company, it would be looking for a new CEO (at least)
- Renting Versus Owning: Why Leadership Matters
- I just wanted extra Guacamole
- 300 page iPhone bill, the media and personal assumptions
- leading thoughts tele-seminar: Risky Biz
- Flip your org. chart on its side and “think stream”
- If you don’t want to be surprised, don’t be a leader
- Flip your org. chart on its side and “think stream” (part two)
- As a leader, what do you radiate?
- Getting customer service feedback…fast
- Idea Killer
- As a leader, what do you radiate? (Part Two)
- Are your resources flowing toward the greatest value?
- Do what you say, or just don’t say it
- Continuous improvement matters
- If you’re a leader, your body may be one of your better coaches
- Green (and I don’t mean naive) leaders, with good footprints
- There’s always two sides to every issue (even global warming)
- IBM and Symphony Software
- Apple, the iPod nano (video) and great execution
- An MBA in Experience
- A new low for customer service
- Beyond Good Ideas: Collaboration (part one)
- Beyond Good Ideas: Collaboration (part two)
- Taking your shoes off doesn’t change your weight by that much
- I just had the most amazing piece of bread…do you what you’re really good at doing
- The Zune II. Why?
- Collaboration: Beyond Good ideas (Part 3)
- Mastery: A long walk in the same direction
- Ride the Waves of Your Market, Organization and Life
- Matt Wertz and the New Way Everything Works
- Beyond Good Ideas: Collaboration (part four)
- Apple Seems OK
- Nothing Experiences or Something Experiences
- If this is what “buy-in” means, I’m all for it
- Beyond Good Ideas: Collaboration (part five)
- “Noble-ize” your work
- Can we talk about stress reduction?
- Beyond Good Ideas: Collaboration (part six)
- Beyond Good Ideas: Collaboration (the final part)
- The antidote to failure
- Continuous Improvement
- Connecting With People Matters
- Hillary Gets In Her Own Way (Connecting with People–Part II)
- New “High” For Customer Service–Woman Keeps Hair Appointment After Crashing Into the Salon
- A follow up to my thoughts on Hillary and Emotional Intelligence
- Celebrating Gratefulness
- Set yourself apart by simply following through (part one)
- The Explorer can teach us something important about organizational navigation
- Obama and the “Inevitables” Of Life
- Attention to both the big and the small (Small things that can make a big difference–part two)
- The Dow Soars (So, is that a good thing?)
- Hugo Chavez Reminds Us There is No “Absolute” Leader
- Exceed Expectations (Small things that make a big difference part three)
- Progress and Change
- Wisdom from Steve Jobs
- Generation Y at Work
- My new website is up
- Wayne Dyer’s New Book…A Worthwhile Read
- Should Bobby Patrino Have Stayed Three More Games?
- Design (really) Matters
- Baseball and Steroids
- Compassionate Candor: A small practice that can make a big difference (part four)
- James Taylor: One Man Band
- If you’re going to offer a deal, at least make it a real one
- A tale of two customer service approaches
- T-mobile’s (phone) customer service
- The art of dialogue
- Why be normal?
- Do you have a (psychic) infection?
- Organizational infections
- The Patriots: Great Players, Great Team
- Design Matters
- First six chapters of my new book are available
- Having a degree in leadership isn’t enough
- Southwest Airlines, Peanuts and Pilots
- The transformational arc
- Failing as a biz? Merger is not necessarily a good answer
- Innovation and oppression don’t make good partners
- Why do we let limitations be the final word?
- The transformational arc: be a curious learner (part two)
- What if leading is a relationship not the result of a position?
- Apple’s planned obsolescene, will it backfire?
- Seth’s Godin’s new book
- The transformation arc: chaos is my friend (part three)
- Obama’s best line yet
- Persuasion: Listening before speaking is key
- Yahoo! situation is just sad
- The Future of Success (Robert Reich)
- The Sister of Charisma: Substance (Part One)
- The Brother of Charisma (Part Two)
- Carl Jung can teach organizations a lot
- Become an Organizational and Personal Alchemist
- Strategic Partnerships often better than Mergers
- Leaders let other people lead
- Focus Matters
- The Culture of Gotchya
- Conflict management or transformation?
- Chemistry (for a team) Matters
- Here’s when you know it’s time to get a new job
- When form gets in your way
- Throw a party (Dave Grohl on Nirvana)
- Change or ___ ____ ____ ….oh ya, you know. Why Charles Darwin was right
- How you frame change makes all the difference
- Ah, the plight of unintended consequences
- Framing Change
- Clinton “mispoke” –A good reminder for us all
- Time, space and patience does make a difference
- OK, ya gotta love this…(boy corrects Smithsonian)
- Martin Luther King Jr. Quote
- iTunes U
- Windows Vista–Why should Microsoft get away with this?
- Hold your anger with mindfulness
- Decision making and delay
- Obama’s “bitter” comments
- Some people just naturally lead well
- Connect your customer’s needs to your own experience
- So many cool things going on in the world
- Real Time Feedback and Twitter
- Finding another person’s passion
- What a great story…
- Follow your customers home
- Making space for the people you lead
- Brand clarity (um…i guess not) 🙂
- Don’t undersell your service or product
- It’s-really-different-this-time-marketing
- Anchoring in customer needs
- Task master or adventure guide
- Employee Service
- Reflection and Leading
- Developing the complacent
- Creativity, leading and active waiting
- Lived Greatness
- Your best marketing…
- What I learned from Tim Russert
- The thing about Tiger Woods
- I love my Kindle
- Not sure this is really going to help Yahoo!
- What will move you forward today?
- Flexible but focused will
- The Gatorade ball girl
- Growing pains means shifting pains
- Conversation matters
- Permission to fail can breed success
- Peer Transperancy
- Check your breath (moods)
- More on smart emotions
- Developing smart emotions
- Hillary’s speech and recognizing everyone in the house like they were a BFF
- Help others make connections
- Steve Jobs Obiturary…
- Proactive Leadership
- Been busy…I’m back
- Job stress is about more than the job
- Proactive Leadership–more on the idea
- Pro-active leadership–Words Matter
- Know-how isn’t enough
- Apple “gets it”
- Sara Palin just doesn’t get it
- Tough Times? It really could be worse…
- Learning is Good
- Creating Your Future
- “Goal” Out” Your Resolutions
- “Goal” Out Your Resolutions–Finding Needed Energy
- Resolutions and Renewable Energy
- Cycles of Life
- Life Happens…
- It’s still Possible to be Creative and Original
- Be a “Compulsive Sharer”
- Blog to Twitter
- It’s a Compost Right Now and that’s a Good thing
- Why Customer Feedback is MORE Critical when things are Going Good
- Possiblity Friday’s
- Outer and Inner Environments Matter
- If you turn right instead of left, what might you find?
- Food Matters at the White House (and every other House)
- Who Sharpens You?
- Renting vs. Owning–Creating a culture of organizational ownership
- I wonder if Match.com or e-Harmony could help?
- Wow, just like my last move
- In response to Kelly’s question about decision making and team involvement
- I love Mac product
- How much can we really change our Emotinal Quotient?
- Bank of America needs more than money
- SNL makes the “point” again (this time on the financial crisis)
- Making a Difference
- To Enterprise Rent A Car: Interactions Matter
- The Legend of Bagger Vance
- CNN Gets It
- Two things that will keep the New White House website “tribal/communal”
- The CNN “moment” picture
- Roberts, Obama, and the swearing in (it’s OK to use Notes)
- Thain resigns and the lessons we learn
- Obama’s “irritation” with Politico journalist was good leadership for Obama and a misread for Martin
- Who tells you the truth? (More on Thain, self deception and the need for true friends)
- Good Stuff: Dr. Robert Cialdini
- 14 Year Old Dreams of Becoming Police Officer…so He Does?
- Think at Your Best and Work (Consistently) Hard
- Drum Major Suspened: You have got
- Lead Your Leader (The in’s and out’s)
- Go Cards.! Go Steelers!
- Lead Your Leader PT. 2 (Options and Questions)
- Lead Your Leader Pt. 3 (Do Your Due Dilligence)
- If you only had five minutes
- The next best thing to due diligence
- The Three Laws of Performance
- Possibility Friday: A Great Beginning
- The Necessary Ambiuguity of Life
- Focus on People (part one)
- Johnny the Bagger Video
- Learning all the time, all the way
- Obama, Homeless Women, Fort Myers, Florida
- More on not participating in the recession
- Focus on people (part two) Be a developer
- The quantum leap of customer service
- Don’t do it! The temptation is great, but don’t participate in the recession
- Where is your thinking and conversation taking you (don’t participate in the recession)
- Grow your business…learn from musicians
- Sustaining change: It’s not easy, but it’s worth it
- Get a different view or you’ll miss out
- Short clip from recent speaking engagement
- Spending the day training
- In the middle of “Religilous”
- Leading as “verb” (rather than as “noun”)
- Self Regulation and Emotional Intelligence
- No ipod or iphones for the “Gates” clan
- Decision making and leading
- I’m not the only one NOT participating in the recession
- Media stories and the recession
- “The Apprentice” numbers are down–what it teaches us about the arc of business
- Don’t just say it, model it (The Stewart Cramer thing)
- If something is “free” don’t limit it
- Boredom and living well
- More on Boredom (Why we go missing in action)
- Is this the future of travel?
- Social Entrepreneurs–Very cool and very needed
- Don’t jump to “solution” to fast
- Be interesting
- The way you talk about your team and your work, really matters
- A kindred spirit who isn’t participating in the recession
- Invisible, but oh so real
- Ah, the power of love and intention….great story
- Leaders and emotional intelligence
- Is success the result of focus or diveristy of attention?
- Keeping cool, yet staying focused (Interview with Jian Ghomeshi and Billy Bob)
- Sean Miller’s “smart” comment
- Do your diligence–little things matter
- Art and leading
- You just never know…
- Leading from the Ground
- Ground level leadership (part two)
- Are you adding value?
- The long way home video
- Pt. 2 Adding value by noble-izing your job
- How well can you see?
- Emotional Intelligence and Executives
- Energizing leaders and environemnts
- The new “all in one” artist/biz person
- What’s your vibe today?
- Give customers, clients, and employees, context
- Good idea, but….
- What in the world?
- I’ve been a bad blogger
- All I do is fix problems
- Make sure your message (marketing or otherwise) is consistent
- Women throws million dollars away (pay attention)
- Stop this Train (John Mayer)
- Sarah Palin…I’m sorry, could you run that by me again?
- Strategic honesty (more on Sarah Palin’s announcement)
- An Einstein Equation for Life
- Friendly Fire…Fragging…
- Have the flu…back soon…
- Take time to be grateful
- How well do you (and yours) metabolize change
- Metabolizing change (part two)
- Metabolizing Change (Part Three)
- Metabolizing change (part four)
- Opporutnity Cost in Leadership
- Mindfulness in life and leadership
- A multi tasking President
- News Flash on Olympics
- Chances are, this will help…
- The tricky waters of being “significant”
- Staying with the “burn” just a little longer
- Woman has child ride in a box on the roof of her car
- How hardy are you?
- “Team of Rivals” …If you’re a leader this is a great read
- When you’re zooming outwardly, slow down inwardly
- Drawing your way to better vision and leadership
- The same day I met the woman from the drawing studio…
- Change up your development and you will be a better developed person
- Don’t just listen to like-minded people
- Watching life in real-time
- Don’t parent your customers
- Announcing Dave’s New You Tube Channel
- When it comes to visioning, don’t just tell…ask
- Communication…Is it possible?
- If you’re a senior leader, you don’t get a pass on strategic execution
- If you’re a senior leader, you don’t get a pass on strategic execution Pt. 2
- Qualities of healthy people–are you a “flourisher?”
- If you’re a senior leader, you don’t get a pass on strategic execution Pt. 3
- Make change part of your DNA
- Pay Attention–another great example of NOT paying attention
- Are you “reading” your leader
- Impress your leader and help your organization by…Anticipating
- The passive aggressive contiuum in team communication
- Longevity in the new world of biz
- Let your message emerge from your performance…
- G-Space
- Great quote from Napolean Hill
- When things don’t go your way or mine…
- I’m at 35,000 feet
- Make sure that your success doesn’t breed dumb decisions
- Ponder this…
- Are you here?
- Engaged leadership
- A tale of two customer services moments
- The paradox of technology
- Zoom and Wide Angle Views
- Save time and build collaboration through “triage meetings”
- When is the em-urgency real?
- The company of loneliness
- Keep the balloon in the air (changing culture)
- More on loneliness
- e-famous
- Amazing DVD’s for your mind and heart
- The iPad–fantastic…but we just can’t quite get to one device
- Organizational Hermeneutics
- Strategic Dialogue
- Strategic Dialogue pt. 2
- The power of team…when it goes well…It’s worth the work to get there
- Strategic Dialogue part 3
- Walk…sometimes
- Walking
- Does a customer’s view about service always matter, or only matter when the employee does a good job?
- The experience is the center not the presenter or the participants
- So many good people, so much good work
- Knowledge needs to get into your “bones”
- Get familiar fast, but don’t lose yourself along the way (knowledge in your bones pt. 2)
- What is local?
- Adaptive teams
- Now that’s a conference room!
- Putting the (strategy) pieces together
- Job titles–make them descriptive rather than “positional”
- Leadership is becoming passe
- Chaos theory, life and leading in the corner
- Responsiveness
- More on responsiveness
- Words with friends
- Leading in the Corner (more)
- Sitting around just may be deadly…
- Ideas are good, expereinces are better
- I’m at Starbucks…
- A sense of urgency
- I’m typing this on my Ipad…Life is good
- It’s been a while…but I’m back …typing this on my iPad at 35,000 feet
- The top ten things your employees want you to do (Part One)
- Questions awaken…
- Just a little extra makes a HUGE difference
- Life lessons at Panera Bread
- Five things your employees want you to do (Pt. 2)
- Are you consistently challenging yourself
- Don’t just do work, create art
- The New VW Bug–Don’t forget re-inventing…
- Question Yourself
- Yes! This is it!
- Entrance Requirements (Making the moments ahead all they can be)
- Timing matters–Save the day!
- Adjust Your View
- Innovate in the box
- Numbers Matter
- I’m back…again
- Refresh
- Brilliant Video on the nature of interdependence
- re-Engage
- Is life so meaningless that this really matters…
- Little moments, Big Insights and Possbilities Pt 1
- Collective Mindfulness, A Starting Point: Don’t just do the work, think together about it
- Big Ideas Still Matter — So does thinking about them
- Is your tribe absorbing good ideas? Five actions that will help.
- Unlikely (or maybe not) partners in alchemy
- More on the platitudes of self-help and continuous improvement
- What’s kept the EU from Alchemy
- Ya gotta love this…Oldest People Alive and Their Tidbits of Wisdom
- If you’re stuck, the help you need may be nearer than you think
- Customer Service Manipulation Strikes Again
- Customer Service Manipulation II
- Upgrade Moments, Create More Alchemy
- What if…
- When Tribes Go Bad
- Ingenious Snippets
- Delight as you Create
- Create Memorable Content: Get beyond the obvious
- Adapt or…
- Question Yourself — Book Preview
- The “Alchemy” in Tribal Alchemy
- Critical Thinking Skills Are Tribal, Not Just Individual
- Avoiding an important but undesirable action? Try this…
- Avoiding an important but undesirable action? Try this…(part 2)
- Avoiding an Important but Undesirable Action? Try this… (part 3)
- Why “great” isn’t always a great word
- What is Purpose?
- Hold your pee, and maybe your thoughts
- Billy McLaughlin and the practice of adapting
- LAUNCH DATE for the book!!
- “Name” What Matters
- Tribal Alchemy Book Launch Feb. 23; A gift and a favor
- Manoj Bhargava and the Billionsinchange Tribe
- “Research Says” – So It Must Be True
- Complaining is your friend, if…
- The Alchemy of Tribal Politics
- Idea Weaving…An Important Tribal Skill
- Tribal Risk: Part of the Alchemy Process
- Pithy statements, too good to be true?
- The moment is ripe if we can catch it
- Arrive Before You Arrive: The role of imagination in planning
- From Tribal Warfare to Tribal Alchemy
- Three Dangerous Little Words
- Ignite Ingenuity: 2 Ways to Increase Resourcefulness During Meetings
- Calling all posers, and that would be all of us
- Want more collective ingenuity? Start with personal ingenuity.
- Want to be more Ingenious? Learn from Biology
- Yes, Your Strategy is Going to Let you Down
- 2 Must-Have Qualities for Success–Hint: The posture of a baseball player
- Turn Challenges into Change by Naming Them (Free Webinar Inside)
- What If…the creative solution is found in the constraint?
- Stuck in a challenge? Name it. Free Webinar April 14 @ 2PM EST
- How To Discover Opportunities Hidden In Everyday Interactions
- No, Elon Musk Did Not Do All That This Week. Think: Super Tribe, Not Superman or Superwoman
- Stephen Colbert Has A New Showrunner and Why Context Matters
- Thoughts on the loss of a friend and the sting of not staying connected
- Insight: The Intention of Alchemy-Producing Tribes
- How To Use Emotional Reactions To Better Your Strategic Conversations
- Jose, Apple Salsa and the Limitations that Led To Alchemy
- Dear Apple, Don’t Get Distracted By Poor iPhone Sales. Ask The Right Questions
- How To Increase Collective Productivity. Hint: Mindsets and moods matter
- Strategy and Design Tip: Get Clear on what you want before you decide what to do
- Increase Tribal Alchemy Through Personal Creativity
- Two Skills That Increase an Ingenious Life
- Teamwork is NOT what it’s all about
- Why the Word “Discover” is so Cool and How to Do it More Often
- How to Not Suck at Delivering Important Messages: The Pivot
- Do you have attitudinal halitosis?
- Leading change? Avoid the mistake that thwarts progress
- Three ways to make your emotions allies of your success
- Discover the power of collective ingenuity
- Is it too easy or difficult to oppose you? Three ways to appropriate engage tough conversations
- The Exchanges Between Us: Key to Collective Ingenuity
- Busyness: Enemy of Creativity and Ingenuity
- Skewed: How to Decrease Distortions in Our Thinking
- Reflections on Orlando–Moving from Hate to Hope
- What (and how) you see affects what you can create
- How to use under-performing data to drive results
- Synthesize: Boost Your Brain Health Through Ingenious Thinking
- How to turn “insightful conversations” into “strategic action?”
- Mind-Food: What You Feed Your Mind Matters
- Adapting = Gracious Flexbility
- No Risk, No Collective Ingenuity
- Focus…Then Wander: Garrison Keillor, Your Brain and the Cycle of Ingenuity
- Leading Together By Fostering Collective Insight
- Question Yourself To Ingenuity
- Think and Act Like An Owner, Even If You’re Not
- Use Judo on Your Moods
- Are you overly busy or consistently scattered?
- Busyness is not a badge of honor
- Perspectivizing: Three actions that increase collective insight
- Choose A Better “You”
- Give the gift of personal effectiveness to your tribe
- Goldilocks Your Growth — Put Strategic Distance between Comfort and Change
- Thinking Around Corners
- Surf’s Up! Go Where The Energy Is
- Practice Fast
- The Cost of High Performance
- Discover The Power of Tribal Alchemy
- The Huntington Beach PD and Tribal Alchemy
- How Emotionally Resilient Are You?
- No Challenge, No Alchemy
- Who or What Is Your Threshold Guardian?
- Think (and Act) Like An Artist
- Don’t Develop Leaders in a Vacuum
- Alignment is Fuel for Collective Ingenuity
- I Am Inept (and so are you)
- Complexity: Why straight lines rarely lead to better outcomes
- High Performance Through The Eyes Of A Surgeon
- Positive Deviance: Don’t Just Obsess On What’s Not Working, Reproduce What Is
- Coach Performance Through Data
- Snapshots: How do you want the moments of your life to look?
- The Case Of The Changing Book Cover: Six Strategies That Increase Ingenuity
- As a Consumer, Are You “Metabolizing” What You Take In?
- Want More Ingenuity? Make More Moments Unique
- Ingenuity Begins With A New Way of Seeing The Familiar
- Challenge: Initiator of Ingenuity
- How To Dial Down Emotional Reactivity (Part One)
- Can You Cultivate Genius?
- Want a leader-centered culture? You need these three qualities, everywhere
- 3 Strategies To Help Dial Down Emotional Reactivity (Part 2)
- HOW? The Question Of Ingenuity
- Spread The Love: Three Qualities That Help Distribute Leadership
- Six steps to create alignment when you’ve lost it
- I Am Not So Smart. And No Offense But Neither Are You. Understanding Cognitive Biases–Part One
- The Reason Humility Matters
- Don’t Just Generate Ideas, Weave Them Together
- I Am Not So Smart. And No Offense But Neither Are You. Understanding Cognitive Biases. Pt. 2
- Why Productive Complaining Changes The World
- Increase Collective Ingenuity Through This Practice
- Coming Early Summer 2017: Intersections of Ingenuity
- Yes There Is an “I” In Team
- Ingenuity Tip: Mining Insights
- Ingenuity Tip: Upgrade The Moment
- Scaffold new hires to support their success
- Ingenuity Tip: Go Beyond Emotional Reactions
- Ingenuity Tip: Three Leader-Actions That Will Infuse Ingenuity Into Your Execution
- Generate more solutions with these two types of thinking
- Ingenuity Tip: When It Comes To Everyday Achievement, Stop Using The Word “Awesome”
- “Coaching” at work is not a four-letter word
- Why Productive Complaining Changes The World
- The Reason Humility Matters
- Don’t Just Generate Ideas, Weave Them Together
- I Am Not So Smart. And No Offense But Neither Are You. Understanding Cognitive Biases. Pt. 2
- Three Lies That Distort Life And Work (Part One)
- Podcast: If you’re doing this one thing, you’re wrecking the creative energy of people around you
- The Ingenuity Lab Podcast: Toxic Pivots – 3 Strategies That Will Help You Deliver More Authentic and Strategic Messages
- Is Your Influence Quotient Working For or Against Your Leadership (The Five Levels of Influence, Pt. 1)
- Level One Influence: My Presence Matters – The Five Levels of Influence (Part 2)
- Make Conversations Count: Opening Doors for ideas, insights, and wisdom
- Protected: Episode 2 – The Four Elements of Alignment
- Protected: Episode 3 – Alignment: Element One – Know Your Mission
- Protected: Episode Four: Alignment: Define Your High Stakes Work
- The Stories You Tell, Matter – A Lot
- Excuses, Excuses, Excuses
- Success and Significance
- Even Mind, Enriched Life: The Transformative Power of Equanimity
- Maximizing Business Success The Undeniable Value of a Consulting Partner
- Spread the Love: Three Qualities That Enable You To Share Leadership
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- technological disobedience
- The Big Dance
- The Ingenuity Lab
- the ultimate question
- thinking around corners
- Threshold Guardian
- Tim Cook
- tribal alchemy
- Tribal Alchmey
- Tribe
- Tribes
- underperformance
- Variety
- Wall Street
- well being